SmartSense LIVE26 • Austin, TX

LIVE26 Agenda

Name: SmartSense LIVE26 User Conference and Industry Summit
Start: 2026-10-07T12:30:00-05:00
End: 2026-10-09T12:00:00-05:00
Location: Hyatt Regency Austin

Three days of sessions, networking, and hands-on learning in Austin, Texas.

October 7–9, 2026 Hyatt Regency Austin

Wednesday, October 7

Customer Day

General Session
Break / Meal
Social

Wednesday, October 7 schedule
12:30 PM 1:30 PM	Meal Customer Lunch 1 hour
1:30 PM 1:45 PM	General Session Welcome Guy Yehiav President, SmartSense Sammy Kolt Chief Product Officer
1:45 PM 2:15 PM	General Session Innovation Preview Sammy Kolt Chief Product Officer, SmartSense
2:15 PM 2:30 PM	Break Break / Transition 15 min
2:30 PM 4:30 PM	Experience SmartSense ONE Experience: Product Stations + Ask the Experts SmartSense Product Team
4:30 PM 4:45 PM	BREAK Break / Transition 15 min
4:45 PM 5:15 PM	Panel Leading Responsibly in the Age of AI - The Human Point of View Gil Dror Chief Technical Officer, SmartSense David Steck President & Founder, Steck Consulting, LLC Joel Vengco SVP and Chief Information and Digital Officer, Hartford Healthcare Anais Vaillant Field Engineering, SpaceXAI
5:15 PM 5:30 PM	General Session Customer Day Wrap-Up Guy Yehiav President, SmartSense
5:30 PM 6:00 PM	Break Break 30 min
6:00 PM 9:00 PM	Social Customer Mixer

Thursday, October 8

General Session
Food Service
K12
Break / Meal
Social

Thursday, October 8 schedule
Breakout Sessions — 12:15 PM to 2:45 PM
7:00 AM 8:00 AM	Meal Breakfast 1 hour
8:00 AM 8:30 AM	General Session LIVE26 Opening Guy Yehiav President of SmartSense Ron Konezny President & CEO, Digi International
8:30 AM 9:30 AM	Keynote Thanks for Coming in Today Ryan Minton 2X Bestselling Author Internationally recognized by Global Gurus as one of the World's Best Speakers in both Hospitality and Customer Experience categories, Ryan combines strategic vision with practical leadership insights. His expertise in creating exceptional customer and employee experiences has earned him positions on the Forbes Business Council and Newsweek's expert panel, establishing him as an influential voice in the industry.
9:30 AM 9:45 AM	Break Break 15 min
9:45 AM 10:30 AM	Panel The Loss You Accept Is Killing Your P&L - What Should You Do Differently? Michael Limauro Head of Asset Protection, Amazon Worldwide Grocery Stores Damon Cavasin Sr. Asset Protection Executive, Former Spartan Nash Matt Bunker Director of Safety & Asset Protection from Lowes Food Stores
10:30 AM 11:00 AM	Session The Physical Layer Is Your AI Governance Blind Spot Joel Vengco SVP and Chief Information & Digital Officer, Hartford HealthCare
11:00 AM 11:30 AM	Session Did You Know - Your Supply Chain Is Under Attack? 30 min
11:30 AM 12:15 PM	Meal Lunch 45 min
Time	Food Service	K12
12:15 PM 12:45 PM	Food Service Growth Changes Everything: What Breaks When You Scale Jen Crichfield Franchise Owner, Chicken Salad Chick Josh Patrick Vice President of Procurement and Culinary, Rock N Roll Sushi Lauren Long Operational Efficiency Manager, Chicken Salad Chick	K12 Cold, Covered, and Connected: Procuring and Protecting your refrigeration investment Carmen Lerma Procurement Expert, LMS Associates
12:45 PM 1:15 PM	Food Service Grow Without Losing What Made You Great JP Thomas VP of Operations Services, Honeygrow	K12 Strategies for Sustainable Success in a Nutrition Program Lena H. Wilson Assistant Commissioner, Texas Department of Agriculture
1:15 PM 1:45 PM	Food Service The Compliance Gap: What Happens After the Inspector Leaves? Wayne Kennedy IT Support Manager, Johnny's Markets Drew Schmidt Network Security Lead, Johnny's Markets	K12 Operational Excellence in School Nutrition Ryan Mikolaycik Executive Director of Food Service & Warehouse Operations, Austin Independent School District Maggie M. Kennedy Director of Operations, Student Engagement & Special Projects
1:45 PM 1:55 PM	Break — 10 min
1:55 PM 2:35 PM	Food Service 2027: What Retail Leaders Are Betting On Shane Segur Director of Guest Services and Store Process, Busch's Fresh Food Market Drew Gardner Director of Operations & Enterprise Resiliency, RaceTrac Veneta Anand O'Garro Senior Director Pharmacy Commercial Strategy & Payor Relations, Neighbourly Pharmacy	K12 Investing in Our Roots: The South Texas Local Foods Movement Kimberly Keller Local Foods Procurement, Region One Education Service Center
2:35 PM 2:45 PM	Break — 10 min
2:45 PM 3:30 PM	Panel The Compliance Blind Spot That Could Cost You Brian Bailey Clinical Compliance and Operations Director, Tekton Research Jacob Creel Director of Practice Compliance - Multi-State Operations, Walmart Stacey Klinzing Director FSQA Systems, CookUnity
3:30 PM 4:00 PM	Session Would You Feed This to Your Child? Darin Detwiler Founder / CEO, Detwiler Consulting Group, LLC Callin Godsen Green Head of Food Safety - Senior Food Safety CS Manager, SmartSense
4:00 PM 4:30 PM	Session Your Employees Keep Leaving. Your Food Safety Standards Can't Dr. Zahra Mohammad Quality Assurance Manager, Tokyo Gardens Company
4:30 PM 4:45 PM	Break Break 15 min
4:45 PM 5:30 PM	Featured Featured Performance Daniel Harel Mentalist & Speaker Daniel brings a one-of-a-kind experience to LIVE26 — combining psychology, intuition, and live performance to close out the conference in a way attendees won't forget. Performing Wednesday evening and returning for the Friday closing session.
5:30 PM 6:00 PM	Break Break 30 min
6:00 PM 11:00 PM	Social LIVE26 Celebration 5 hours

Friday, October 9

7:45 AM – 12:00 PM

General Session
Break / Meal
Social

Friday, October 9 schedule
7:15 AM 8:15 AM	Meal Breakfast 1 hour
8:15 am 8:45 am	Session What is the the Physical World Telemetry Platform? SmartSense Product Team
8:45 AM 9:30 AM	Panel The New Currency of Food Safety: Trust Darin Detwiler Founder / CEO, Detwiler Consulting Group, LLC · Richelle Toriyama Principal, Toriyama Group Patrick Quade CEO, FounderDineSafe Brian Ronholm Director of Food Policy, Consumer Reports
9:30 AM 10:15 AM	Session From Busboy to the Boardroom Richard Corder Senior Principal Partnerships & Growth, The Outcomes Institute
10:15 AM 10:30 AM	Closing Official LIVE26 Close 15 min
10:30 AM 12:00 PM	Optional Meet Your SmartSense Team / Ask the Experts / Customer 1:1s CSMs, Client Partners, Product Team
12:00 PM	Close LIVE26 Ends