Wednesday, October 7

Customer Day + Evening Mixer

General Session

Break / Meal

Social

12:30 PM

1:30 PM

Meal

Lunch

1:30 PM

3:00 PM

General Session

LIVE26 Kickoff: Opening, Innovation Update, & Customer Spotlight

Customers Only

3:00 PM

3:15 PM

Break

3:15 PM

5:15 PM

General Session

Idea Incubator Interactive Workshop

Customers Only

6:00 PM

9:00 PM

Thursday, October 8

Industry Day

General Session

Food Service

K12

Healthcare

Break / Meal

Social

7:30 AM

8:30 AM

Meal

Attendee Breakfast

8:30 AM

8:45 AM

General Session

LIVE26 Opening!

8:45 AM

9:45 AM

Keynote

Keynote Presenter — Coming Soon!

9:45 AM

10:00 AM

Break

10:15 AM

11:00 AM

Panel

AI's Real Operational Risk: Plausibly Wrong Output That Nobody Validates

11:00 AM

11:45 AM

Panel

Loss Prevention Panel: Food Loss, Food Safety & Loss Prevention

11:45 AM

12:30 PM

Meal

Lunch

Breakout Sessions — 12:30 PM to 3:45 PM

Food Service

K12

Healthcare

12:30 PM

1:15 PM

What Every Operator Should Know Before Expanding

Building Trust Beyond the Cafeteria

Strategies for strengthening confidence with parents, administrators & school boards

Why Great Cultures Create Great Outcomes

1:15 PM

2:00 PM

Scaling Hospitality: What It Takes to Grow a Restaurant Brand Without Losing Your Soul

High-Performing School Nutrition Teams

Recruiting, developing & retaining exceptional staff

The Compliance Blind Spot: Building a Regulatory Intelligence Program

2:00 PM

2:15 PM

Break

2:15 PM

3:00 PM

Food Safety Culture vs. High Turnover: The Behavioral Microbiology of Modern Kitchens

When the Unexpected Happens: Building Operational Resilience

3:00 PM

3:45 PM

Beyond the Cafeteria Report: Parent Perspectives on Food Safety

The Physical Layer Is Your AI Governance Blind Spot

3:45 PM

6:00 PM

Free Time

Open Time

6:00 PM

11:00 PM

Friday, October 9

Industry Day

General Session

Food Service

K12

Healthcare

Break / Meal

7:45 AM

8:45 AM

Meal

Breakfast

1 hour

Breakout Sessions — 8:45 AM to 11:00 AM

Food Service

K12

Healthcare

8:45 AM

9:30 AM

From Inspection to Execution: Closing the Gap Between Standards and Reality

Operational Excellence in School Nutrition

Improving consistency, reducing waste & simplifying compliance

The Layered Customer: Operating When Everyone Has a Non-Negotiable

9:30 AM

10:15 AM

From the Aisle to the Boardroom: What Retail Leaders Are Prioritizing for 2027

Future Ready School Nutrition

Preparing for tomorrow's technology, regulatory & staffing challenges

The Last Trusted Stop: Meeting Patient Expectations When Primary Care Isn't Available

10:15 AM

11:00 AM

Topic Coming Soon

11:00 AM

11:30 AM

Meal

Lunch

30 min

Food Service

K12

Healthcare

11:30 AM

12:15 PM

Beyond Compliance: Using Data, AI, and Consumer Intelligence to Prevent the Next Food Safety Crisis

Topic Coming Soon

12:30 PM

1:15 PM

From Innovation Theater to Operational Impact: What It Really Takes to Scale Technology in Convenience Retail

The AI Arms Race: Defending Healthcare in an Era of Instant Expectations

1:15 PM

2:00 PM

LIVE26 Agenda

Join us in Austin this October