SmartSense LIVE26 • Austin, TX

LIVE26 Agenda

Name: SmartSense LIVE26 User Conference and Industry Summit
Start: 2026-10-07T12:30:00-05:00
End: 2026-10-09T12:00:00-05:00
Location: Hyatt Regency Austin

Three days of sessions, networking, and hands-on learning in Austin, Texas.

October 7–9, 2026 Hyatt Regency Austin

Wednesday, October 7

Customer Day

12:30 PM – 9:00 PM

General Session
Break / Meal
Social

Wednesday, October 7 schedule
12:30 PM 1:30 PM	Meal Customer Lunch 1 hour
1:30 PM 1:40 PM	General Session Welcome Guy Yehiav President, SmartSense Sammy Kolt Chief Product Officer
1:40 PM 2:00 PM	General Session Innovation Preview Sammy Kolt Chief Product Officer, SmartSense Walter Sears Chief Product Officer, Disruptive Technologies
2:00 PM 2:15 PM	Break Break / Transition 15 min
2:15 PM 4:15 PM	Experience SmartSense ONE Experience: Product Stations + Ask the Experts SmartSense Product Team
4:15 PM 4:30 PM	BREAK Break / Transition 15 min
4:30 PM 5:15 PM	Panel Leading Responsibly in the Age of AI - The Human Point of View Gil Dror Chief Technology Officer, SmartSense David Steck President & Founder, Steck Consulting, LLC Josh Jewitt CTO & Operating Partner, NewRoad Capital Partners Anais Vaillant Field Engineering, SpaceXAI
5:15 PM 5:30 PM	General Session Customer Day Wrap-Up Guy Yehiav President, SmartSense
5:30 PM 6:00 PM	Break Break 30 min
6:00 PM 9:00 PM	Social Customer Mixer

Thursday, October 8

7:00 AM – 11:00 PM

General Session
Compliance and Operations
K-12 Nutrition
Break / Meal
Social

Thursday, October 8 schedule
Breakout Sessions — 12:15 PM to 2:45 PM
7:00 AM 8:00 AM	Meal Breakfast 1 hour
8:00 AM 8:30 AM	General Session LIVE26 Opening Guy Yehiav President of SmartSense Ron Konezny CEO, Digi International Erik Fossum Færevaag CEO, Disruptive Technologies
8:30 AM 9:30 AM	Keynote Thanks for Coming in Today Ryan Minton 2X Bestselling Author Internationally recognized by Global Gurus as one of the World's Best Speakers in both Hospitality and Customer Experience categories, Ryan combines strategic vision with practical leadership insights. His expertise in creating exceptional customer and employee experiences has earned him positions on the Forbes Business Council and Newsweek's expert panel, establishing him as an influential voice in the industry.
9:30 AM 10:00 AM	Break Break 30 min
10:00 AM 10:45 AM	Panel The Loss You Accept Is Killing Your P&L - What Should You Do Differently? Michael Limauro Head of Asset Protection, Amazon Worldwide Grocery Stores Damon Cavasin Founder, Cavasin Risk Advisory Matt Bunker Director of Safety & Asset Protection from Lowes Food Stores
10:45 AM 11:15 PM	Session Would You Feed This to Your Child? Darin Detwiler Founder / CEO, Detwiler Consulting Group, LLC Callin Godson-Green Head of Food Safety - Senior Food Safety CS Manager, SmartSense
11:15 AM 12:15 PM	Meal Lunch 1 hr
Time	Compliance and Operations	K-12 Nutrition
12:15 PM 12:45 PM	Compliance and Operations Growth Changes Everything: What Breaks When You Scale Jen Crichfield Franchise Owner, Chicken Salad Chick Josh Patrick Vice President of Procurement and Culinary, Rock N Roll Sushi Lauren Long Operational Efficiency Manager, Chicken Salad Chick	K-12 Nutrition Cold, Covered, and Connected: Procuring and Protecting your refrigeration investment Carmen Ocanas-Lerma SNS, Procurement Expert, LMS Associates
12:45 PM 1:15 PM	Compliance and Operations Grow Without Losing What Made You Great JP Thomas VP of Operations Services, Honeygrow	K-12 Nutrition Strategies for Sustainable Success in a Nutrition Program Lena Wilson Assistant Commissioner, Texas Department of Agriculture
1:15 PM 1:45 PM	Compliance and Operations The Compliance Gap: What Happens After the Inspector Leaves? Wayne Kennedy IT Support Manager, Johnny's Markets Drew Schmidt Network Security Lead, Johnny's Markets	K-12 Nutrition Operational Excellence in School Nutrition Ryan Mikolaycik Executive Director of Food Service & Warehouse Operations, Austin Independent School District Maggie Mae Kennedy Director of Operations, Student Engagement & Special Projects
1:45 PM 1:55 PM	Break — 10 min
1:55 PM 2:35 PM	Compliance and Operations 2027: What Retail Leaders Are Betting On Shane Segur Director of Guest Services and Store Process, Busch's Fresh Food Market Drew Gardner Director of Operations & Enterprise Resiliency, RaceTrac Veneta Anand O'Garro Senior Director Pharmacy Commercial Strategy & Payor Relations, Neighbourly Pharmacy	K-12 Nutrition Investing in Our Roots: The South Texas Local Foods Movement Kimberly Keller Local Foods Procurement, Region One Education Service Center
2:35 PM 2:45 PM	Break — 10 min
2:45 PM 3:30 PM	Panel The Compliance Blind Spot That Could Cost You Brian Bailey Clinical Compliance and Operations Director, Tekton Research Jacob Creel Director of Practice Compliance - Multi-State Operations, Walmart Stacey Klinzing Director FSQA Systems, CookUnity
3:30 PM 4:00 PM	Session The Hidden Microbiome of Food Service Dr. Zahra Mohammad Quality Assurance Manager, Tokyo Gardens Company
4:00 PM 4:15 PM	Break Break 15 min
4:15 PM 5:00 PM	Featured Experience the Impossible Daniel Harel Mentalist & Speaker Prepare for a mind-bending experience that challenges what you think is possible. Blending psychology, intuition, and live performance, Daniel delivers an unforgettable show that has to be seen to be believed.
5:00 PM 6:00 PM	Break Break 1 hr
6:00 PM 11:00 PM	Social LIVE26 Celebration 5 hours

Friday, October 9

7:45 AM – 12:30 PM

General Session
Break / Meal
Social

Friday, October 9 schedule
7:45 AM 8:45 AM	Meal Breakfast 1 hour
8:45 am 9:15 am	Session The History of Disruptive Technologies Erik Fossum Færevaag CEO, Disruptive Technologies
9:15 AM 10:00 AM	Panel The New Currency of Food Safety: Trust Darin Detwiler Founder / CEO, Detwiler Consulting Group, LLC · Richelle Toriyama Founder & Principal, Toriyama Group Patrick Quade CEO, Founder & CEO, DineSafe Brian Ronholm Director of Food Policy, Consumer Reports
10:00 AM 10:45 AM	Session Sensing What Matters: From Busboy to Boardroom and Back Again Richard Corder Senior Principal Partnerships & Growth, The Outcomes Institute
10:45 AM 11:00 AM	Closing Official LIVE26 Close 15 min
11:00 AM 12:30 PM	Optional Meet Your SmartSense Team / Ask the Experts / Customer 1:1s CSMs, Client Partners, Product Team
12:30 PM	Close LIVE26 Ends