SmartSense LIVE26 • Austin, TX
LIVE26 Agenda
Three days of sessions, networking, and hands-on learning in Austin, Texas.
Hyatt Regency Austin
Wednesday, October 7
Customer Day + Evening Mixer
- General Session
- Break / Meal
- Social
|
Meal Lunch |
|||
|
General Session LIVE26 Kickoff: Opening, Innovation Update, & Customer SpotlightCustomers Only |
|||
|
Break Break |
|||
|
General Session Idea Incubator Interactive WorkshopCustomers Only |
|||
|
Social Evening Mixer + Daniel Harel (close-up magic)All LIVE attendees are welcome! |
|||
Thursday, October 8
Industry Day
- General Session
- Food Service
- K12
- Healthcare
- Break / Meal
- Social
|
Meal Attendee Breakfast |
|||
|
General Session LIVE26 Opening! |
|||
|
Keynote Ryan MintonInternationally recognized as one of the World's Best Speakers in both Hospitality and Customer Experience |
|||
Break |
|||
|
Panel AI's Real Operational Risk: Plausibly Wrong Output That Nobody Validates |
|||
|
Panel Loss Prevention Panel: Food Loss, Food Safety & Loss Prevention |
|||
|
Meal Lunch |
|||
Breakout Sessions — 12:30 PM to 3:45 PM |
|||
| Time | Food Service | K12 | Healthcare |
Food Service
What Every Operator Should Know Before Expanding |
K12
Building Trust Beyond the CafeteriaStrategies for strengthening confidence with parents, administrators & school boards |
Healthcare
Why Great Cultures Create Great Outcomes |
|
Food Service
Scaling Hospitality: What It Takes to Grow a Restaurant Brand Without Losing Your Soul |
K12
High-Performing School Nutrition TeamsRecruiting, developing & retaining exceptional staff |
Healthcare
The Compliance Blind Spot: Building a Regulatory Intelligence Program |
|
Break |
|||
Food Service & K12
Food Safety Culture vs. High Turnover: The Behavioral Microbiology of Modern Kitchens |
Healthcare
When the Unexpected Happens: Building Operational Resilience |
||
Food Service & K12
Beyond the Cafeteria Report: Parent Perspectives on Food Safety |
Healthcare
The Physical Layer Is Your AI Governance Blind Spot |
||
|
Free Time Open Time |
|||
|
Social LIVE26 CelebrationHonoring Austin local traditions with food, drinks & surprises |
|||
Friday, October 9
Industry Day
- General Session
- Food Service
- K12
- Healthcare
- Break / Meal
|
Meal Breakfast1 hour |
|||
Breakout Sessions — 8:45 AM to 11:00 AM |
|||
| Time | Food Service | K12 | Healthcare |
Food Service
From Inspection to Execution: Closing the Gap Between Standards and Reality |
K12
Operational Excellence in School NutritionImproving consistency, reducing waste & simplifying compliance |
Healthcare
The Layered Customer: Operating When Everyone Has a Non-Negotiable |
|
Food Service
From the Aisle to the Boardroom: What Retail Leaders Are Prioritizing for 2027 |
K12
Future Ready School NutritionPreparing for tomorrow's technology, regulatory & staffing challenges |
Healthcare
The Last Trusted Stop: Meeting Patient Expectations When Primary Care Isn't Available |
|
Food Service & K12
Topic Coming Soon |
Healthcare
Topic Coming Soon |
||
|
Meal Lunch30 min |
|||
| Time | Food Service | K12 | Healthcare |
Food Service & K12
Beyond Compliance: Using Data, AI, and Consumer Intelligence to Prevent the Next Food Safety Crisis |
Healthcare
Topic Coming Soon |
||
Food Service & K12
From Innovation Theater to Operational Impact: What It Really Takes to Scale Technology in Convenience Retail |
Healthcare
The AI Arms Race: Defending Healthcare in an Era of Instant Expectations |
||
|
Closing Closing with Daniel Harel45 min |
|||
Join us in Austin this October
Three days of sessions, networking, and hands-on learning. Limited seats available.

.png?width=2700&height=600&name=SmartSense-Logo-Registered-White%20(1).png)
