Like most retail pharmacies, we have several billion dollars' worth of cold chain product that we dispense and house in our pharmacies annually. We needed a top-of-the-line solution to make sure that we had really, really tight monitoring of that inventory to promote the highest levels of patient safety and to make sure we're not losing product unnecessarily.
We use a SmartSense device in every single refrigerator or freezer that we have in our pharmacies. We have upwards of 50,000 SmartSense devices. Each location has a SmartSense gateway, and all our pharmacists are trained to use the SmartSense website to monitor their temperatures. The platform is simple enough that new pharmacists and technicians are able to come in and engage with the website without a lot of training.
We have a ton of SmartSense devices across our 9,000 locations. They have a very low fail rate, so there's not a lot of maintenance for us. When we get the devices in the fridges or in the freezers, we trust them to work. They've proven to work.
Last I'd say, really good customer support, so when we have issues or questions or we need enhancements, the SmartSense team is always at our fingertips, ready to help and employ any of the things we need.