honeygrow Strengthens Food Safety Program with SmartSense

John Paul Thomas, VP of Operations Services at honeygrow, shares how SmartSense helps his team
maintain compliance, digitalize their food safety program, and train their employees.

My name is John Paul Thomas. I am the VP of Operations Services for honeygrow. In many ways, I mean from a compliance standpoint, it allows us to make sure that we're staying compliant with local and federal regulations, but mostly it allows us to strengthen our food safety program and ensure that we're fulfilling our promise to our guests of serving safe and delicious food.

One of my favorite takeaways from today was to really celebrate when teams do a great job utilizing these SmartSense tools and are really compliant with our food safety practices. A lot of us focus a lot on the people that aren't doing what they're supposed to be doing, but rather celebrating those who are is definitely something I'm going to go back and bring to the table.

We're growing. We're opening a lot of new restaurants and training and hiring a lot of new team members, so the more we can automate, the more processes we can automate, the more that we can turn digital, the easier that growth will be. Training new team members and new managers and new markets is a lot easier with a tool like SmartSense.

80K+ sites continuously monitored

SmartSense by Digi manages more than 80K+ sites for leading brands in healthcare, retail, food service, education, and transportation and logistics.

We needed a vendor that could grow with us and provide added levels of consistency and quality to our solution. SmartSense was the perfect fit. Leveraging IoT-enabled digital checklists will help us stay consistent and efficient as we increase our number of locations.

Tracy Kim, Chief Operating Officer


The process before we went to SmartSense was very manual … there was no way to see it across the company, across multiple stores. Everybody saw the benefits of having this solution. We continue to grow the partnership; we continue to make it easier for our stores and employees to get the information they need to react quickly and help ensure that we’re providing a food-safe product to our consumers. By having SmartSense we’re ensuring the quality of the product stays consistent. With temperature monitoring we get alerts before we get to a point where we have to destroy product and incur the associated costs.

Anna Kitchens, Vice President of Food Safety ​and Quality​

Honey Baked Ham