Trinity Health Medical Group
Leverages SmartSense for Optimal
Patient Care and VFC Compliance


Trinity Health Medical Group uses SmartSense to monitor its refrigeration assets and maintain
compliance with the CDC's Vaccines for Children (VFC) Program.


Trinity Health Medical Group leverages the SmartSense system by using all assets to monitor all of our Vaccines for Children program’s medication refrigerators. We are able to be compliant with all the Vaccines for Children regulations with the health department in order to ensure that we're able to provide the Vaccines for Children to young children.

The key challenges of compliance are ensuring that all of our responder teams are actually following the process when there is an excursion. With the SmartSense system, we're able to get alerts to the responders at the accurate times that will allow them to respond to that, and then acknowledge it in the system, and then ensure that they are following our recommended steps, to confirm that those vaccines are still valid and can be used in patient care.

SmartSense helps Trinity Health Medical Group succeed with the solution by being a partner with myself, ensuring that our account is functioning at its highest capacity, helping troubleshoot when it's not, providing recommendations to ensure that we get back in line, all of our assets are functioning, our gateways are functioning, and our assets are compliant with completeness certificates. It is important to ensure that we are compliant using the SmartSense system because it does affect patient care. In order to respond to all excursions, when we don't, then that could jeopardize the vaccines, and if they are used in patient care, then they would not be effective.

80K+ sites continuously monitored

SmartSense by Digi manages more than 80K+ sites for leading brands in healthcare, retail, food service, education, and transportation and logistics.

We researched many providers and the decision to select SmartSense was obvious. Signature Healthcare prides itself on delivering impactful therapeutic outcomes through consistent, high-quality patient care. SmartSense will empower our employees to continue doing exactly that, leveraging advanced data and IoT-enabled asset monitoring to drive critical decision-making. We look forward to working with SmartSense as we work through fire recovery to ensure that patient safety and compliance remains our top priority.

Margaret Clapp, Director of Pharmacy

Signature Healthcare

Before we had SmartSense, we had to travel to multiple locations monthly to collect the information we needed to monitor and manage critical temperature measurements for our Vaccines for Children (VFC) program. Not only did the SmartSense solution eliminate hours of labor gathering data on-site, but it gave our management team confidence in the integrity of the temperature logs, providing them with centralized visibility into the operations across multiple sites. 

William Black, Director of Pharmacy

Boston Medical Center