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Our customer-proven solutions monitor medications and food inventories for some of the most recognizable names in the industries of healthcare, food service, and transportation, and logistics. See how our solutions adapt to your industry needs.

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SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.

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Audit compliance and quality management

Eliminate the gap between inspection and improvement with enterprise-grade compliance and quality oversight.

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FAQs

Frequently asked questions about audit compliance and quality solutions

What does “accountability you can prove” mean in audit compliance?

Accountability you can prove” means having verifiable, data-backed evidence that audits are not only completed, but that required follow-up actions are executed. With Assure, organizations gain documented visibility into who completed tasks, when they were completed, and whether the corrective action fully resolved the issues.

How does Assure support flexible question types in audits and inspections?

Assure makes it easy to capture accurate, complete data by supporting a wide range of flexible question types within a single audit or inspection. Teams can use numeric fields for measurements, multiple choice and yes/no questions for standardized responses, and comment fields for additional context. Assure also enables photo capture and signature collection, ensuring clear documentation and accountability at every step.

Can Assure support offline audits for teams in the field?

Assure’s offline audit mode allows teams without connectivity to continue to capture all required data, including responses, photos, and signatures. Once a connection is restored, all audit data automatically syncs to the system, ensuring nothing is lost.

When do I need Assure’s audit capabilities? When are lists not enough?

If formal inspections, scoring, executive visibility, and post-audit accountability are requirements for your operation, you should consider adding Assure’s audit capabilities. Audits includes scoring, outcomes, auto-fail logic, and automated follow-up actions—capabilities not available in standard task lists.

Do locations need to be SmartSense customers to be audited?

No. Audits can be performed on subscriber and non-subscriber locations.

How does Audits improve accountability?

Failures automatically generate follow-up tasks, and corporate reporting tracks completion, past-due actions, and repeat issues.

What makes Assure different than other restaurant audit software solutions?

Assure goes beyond simply digitizing inspections. It ensures that audits lead to real, measurable improvement. While many audit tools focus on capturing findings, they often stop short of driving consistent follow-up and execution. Assure is designed to close that gap. It automatically generates follow-up task lists from audit failures, so issues don’t just get recorded, they get resolved. It also provides clear accountability reporting at both the auditor and location level, giving organizations full visibility into performance and execution.

How do I visualize audit findings and easily share results with the proper stakeholders?

Assure makes it easy to visualize audit findings and share results through a combination of intuitive reporting and powerful analytics. Users can generate branded, exportable PDF audit summary reports that include scores, photos, and corrective actions for clear communication with stakeholders. The compliance dashboard provides real-time visibility into audit completion rates, pass/fail trends, and unresolved findings, while cross-location analytics allow teams to compare performance across regions or brands. For deeper insights, structured audit data can be exported into Connect for enterprise dashboards and business intelligence tools, and with full historical versioning, organizations maintain a complete record of audits and templates for traceability and compliance.

Audit compliance and quality solutions configured for your industry