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    About Us

    SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.

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      Enterprise remote monitoring for food service operations

      Eliminate compliance blind spots with digitized SOPs and logs. Move your equipment maintenance schedule from calendar to a predictive model with SmartSense by Digi.

      SmartSense system with waitress and patrons

      Improve accuracy with digital HACCP and intuitive corrective actions

      Protect product with continuous temperature monitoring and alerting

      Predict equipment issues before they happen to avoid costly downtime

      Remotely manage multisite operations with one cloud dashboard

      We’ve got you covered

      SmartSense is trusted by large footprint restaurants, grocery chains, and hospitality brands to simplify compliance, improve efficiency, and reduce operating expense. 

       
      Chef preparing dish

      Restaurants

      Master your HACCP SOPs, reduce product loss, and simplify inspections. 

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      Grocery employee checking products

      Grocery

      Protect your entire chain including deli operations, floor cases, and walk-ins.

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      Hotel employee delivering room service

      Hospitality

      Maintain brand consistency and safety across all properties.

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      Quick serve restaurant drive through

      Quick Serve Restaurants

      Empower your team with easy-to-use digital HACCP and procedures.

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      Customer checking list in convenience store

      Convenience Store

      Monitor refrigeration equipment, food safety, and even car washes. 

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      Group of young students eating lunch

      K-12

      Use automated menus and flow of food to ensure quality and safety. 

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      Patrons getting lunch at hot bar

      Cafeterias

      Move beyond 'time as a control' and use real-time HACCP and monitoring.

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      Worker processing meat

      Food Production

      Monitor safety and quality of inventory and finished products in facilities.

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      Students eating at dining hall

      Higher Education

      Guarantee the quality and safety of food served to your students.  

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      Empower your teams to work smarter not harder with SmartSense by Digi®

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      FAQS

      Answers to common questions

      What is included in the Annual Monitoring Fee?

      Your subscription gives your access to real-time monitoring, incident management, and compliance reporting on the SmartSense Dashboard and Task app.

      Do you have a mobile app to see the equipment being monitored?

      Yes, the SmartSense Task app allows you to see the current status of all your equipment assets. You can also view and manage alarms generated from your assets.

      How can I receive alerts when there is a problem at my site?

      You can receive alerts via automated phone calls, push notifications from the SmartSense Task App, text messages, and email.

      What if the cellular gateway does not work at my location? What is the alternative?

      SmartSense works with multiple carriers ensuring that the gateways are very robust and will work in most environments. In the case of areas without cellular reception, we offer an Ethernet model.

      Do you have the ability to alert certain individuals after hours/weekends versus throughout the day?

      Yes, SmartSense provides options to assign notifications to different individuals or groups for various times of day. You can also create an escalation schedule for every alarm if the first alert is not acknowledged.

      What is the range between the gateway and the sensor?

      Line of sight range for the Z Sensor is 1,000 feet, and the B Sensor is 300 feet.

      Get your system up and running quickly with experts from our SmartSTART implementation team

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      Reopen With Confidence

      SmartSense offers a portfolio of automation tools to help restaurants optimize their business and do more with less.

      Dive deeper to learn more about the importance of food safety

      SmartSense experts will guide you through the considerations in choosing an IoT monitoring solution.

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      food service

      The Ultimate Guide to Digital Checklists

      Food safety is no simple task. From employee training to managing the supply chain, there are many points of failure that can lead to foodborne illness.

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      food service

      Food Safety & Brand Risk

      We partnered with Brand Finance, the world's leading brand valuation firm, to develop an independent brand impact analysis report.

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      FOOD SERVICE

      Food Safety: Fact or Fiction

      Learn more about the 5 common myths about food safety in restaurants.

      CONNECT. PROTECT. RESULTS.

      Learn how our complete critical environment monitoring solution will help you connect and transform your business.

      Call +1 (866) 806-2653 to speak with our industry experts or get started by requesting a demo.

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