Explore solutions built for your industry
Our customer-proven solutions monitor medications and food inventories for some of the most recognizable names in the industries of healthcare, food service, and transportation, and logistics. See how our solutions adapt to your industry needs.
SEE SOLUTIONSSmartSense by Digi Solves Supply Chain Challenges with VOYAGE™ Solution
Read Press ReleaseLEARN
Questions? Call +1 (866) 806-2653 to speak to our experts.
Schedule demoQuestions? Contact us.
Call +1 (866) 806-2653 to speak with our experts or get started with a demo.
CONTACT USAbout Us
SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.
See our storyCONNECT. PROTECT. RESULTS.
Questions? Call +1 (866) 806-2653 to speak to our experts.
Schedule demoPlease select your login
FAQS
SmartSense Frequently Asked Questions
What is SmartSense by Digi and how does it work?
SmartSense by Digi is an enterprise-grade IoT solution that enables real-time monitoring of temperature, humidity, and other environmental conditions with prescriptive alerts for improved employee productivity. It uses wireless sensors, gateways, and a cloud-based platform to automate compliance, prevent inventory loss, and optimize operations. Data from SmartSense devices is continuously collected and transmitted to an intuitive dashboard, giving users immediate insight and visibility into conditions across locations.
How does SmartSense by Digi monitor temperature and environmental conditions in real time?
SmartSense uses calibrated wireless sensors that measure temperature, humidity, and more at defined intervals. These sensors communicate with gateways that transmit the data securely to the cloud. Users can access real-time dashboards and receive instant alerts via SMS, email, phone call, or mobile notification when conditions deviate from set thresholds. This enables quick response and risk mitigation.
Is SmartSense by Digi compliant with food safety, cold chain, or healthcare regulations?
Yes. SmartSense by Digi is designed to support compliance with a wide range of regulations, including FDA, HACCP, CDC, VFC, JCAHO, AABB, GxP, ICH, FSMA, BOP, CLIA, NIH, and GCLP guidelines and requirements. It provides digital audit trails, calibration logs, and automated reporting that reduce the burden of manual compliance and increase audit inspection readiness.
What makes SmartSense by Digi different from other remote monitoring solutions?
SmartSense stands out for its end-to-end platform, combining accurate and rugged IoT hardware with a scalable, cloud-based software ecosystem. Unlike point solutions, SmartSense provides centralized visibility, predictive and prescriptive analytics, digital workflows, and enterprise integrations. This makes it ideal for multi-site organizations seeking operational consistency and real-time control. SmartSense is a single-source solution, providing all software and hardware with an inclusive pricing model for connectivity, NIST calibration, and ongoing Customer Success.
Can SmartSense by Digi help reduce operational risk and product loss?
Absolutely. By providing continuous monitoring and instant alerts, SmartSense helps prevent and remedy temperature excursions and equipment failures that can lead to product spoilage, regulatory violations, or lost revenue. Its automated logs and task management tools also reduce human error and improve compliance.
Does SmartSense by Digi integrate with existing enterprise systems via APIs?
Yes, SmartSense supports robust API integrations that allow customers to connect sensor data with ERP, inventory, compliance, business intelligence, and reporting systems. This ensures seamless data flow across platforms and enhances enterprise-wide decision-making.
How does SmartSense by Digi support audit readiness and digital compliance reporting?
SmartSense automatically collects, stores, and organizes compliance data in a secure cloud environment. The platform generates customizable reports that are audit-ready and include sensor logs, checklist histories, calibration records, and confirmation of corrective actions—reducing preparation time and increasing transparency.
What types of sensors and devices are included in the SmartSense by Digi solution?
SmartSense offers a range of wireless sensors that monitor temperature, humidity, acceleration, light, impact, and location. Devices include probes that aid in workflows for HACCP compliance, integrating seamlessly with the solution’s digital checklists. All devices are easy to install and designed for continuous, automated monitoring. SmartSense is an open platform that can collect data from sensors and probes from other manufacturers.
Can SmartSense by Digi be installed in existing facilities without disruption to normal operations?
Yes. SmartSense is designed for quick, non-invasive deployment. Wireless sensors and gateways require no wiring or infrastructure changes. Most installations can be completed within hours, allowing facilities to gain value quickly with minimal disruption.
How does SmartSense by Digi provide real-time alerts and mobile dashboard access?
SmartSense pushes real-time sensor data to a cloud dashboard accessible from any web-enabled device. Users receive alerts via SMS, phone, email, or app notifications if thresholds are out of range for unsafe periods of time. The mobile dashboard and alert hierarchy customization capabilities allow managers and staff to take immediate action from anywhere.
What is remote temperature monitoring and why is it important?
Remote temperature monitoring uses wireless sensors and cloud-based software to continuously track environmental conditions without manual input. It’s essential for ensuring product safety, regulatory compliance, and operational efficiency. Unlike manual checks, it offers real-time visibility and immediate alerts when conditions deviate, helping organizations prevent loss and ensure consistent quality.
How do real-time environmental alerts prevent inventory loss?
Real-time alerts notify frontline employees the moment a temperature or humidity threshold is out of compliance. This allows teams to take immediate action in the form of relocating products, closing refrigerator doors, or even repairing equipment. These corrective actions are critical to execute before damage occurs. Real-time environmental alerts help reduce spoilage, maintain safety standards, and protect revenue across storage, transport, and operations.
What are the advantages of replacing manual logs with automated monitoring?
Automated monitoring eliminates human error, saves time, and ensures round-the-clock visibility. Unlike paper logs, which can be misplaced or inaccurately filled out, digital records are reliable, time-stamped, and centralized. Automation also improves audit readiness and reduces labor costs associated with manual checks. Auditors and regulators prefer automated logs.
How can organizations stay compliant with cold storage regulations using digital tools?
Digital monitoring platforms provide continuous tracking, automated logs, and pre-configured compliance reports that align with regulations. These tools simplify documentation for inspections, alert teams in real time, and support corrective actions, making regulatory compliance more manageable and less resource-intensive.
What should you look for in a temperature monitoring platform?
Key features to look for include wireless sensors, reliable cellular connectivity, real-time data access, customizable alerts, cloud-based storage, reporting tools, and API integration. A good platform should also offer scalability, mobile access, and strong customer success and support. These features help ensure operational resilience and compliance.
How do wireless sensors help reduce human error in compliance processes?
Wireless sensors automate data collection, removing the need for manual readings and log entries. This reduces mistakes caused by oversight, fatigue, or incorrect measurement, not to mention pencil whipping. Automated systems also provide time-stamped data, ensuring accurate records for audits and compliance.
What’s the ROI of switching from manual to digital environmental monitoring?
Switching to digital monitoring saves labor hours, reduces product loss, and improves compliance. These efficiencies result in measurable ROI through avoided waste, fewer regulatory fines, and less time spent on manual data entry and reporting.
How does cloud-based data logging improve operational visibility?
Cloud logging centralizes sensor data across locations and makes it accessible in real time. Managers gain a complete view of environmental performance and historical trends, enabling faster decision-making, better compliance tracking, and improved response to anomalies.
What features are essential for audit-ready compliance systems?
Audit-ready systems should include real-time data capture, secure storage, user access tracking, digital checklists, calibration logs, and customizable reporting. These features streamline inspection preparation and reduce the risk of non-compliance during audits.
How do task automation and digital checklists support quality assurance?
Automated tasks and digital checklists guide staff through critical procedures, ensuring consistency and accountability with the intelligence of advanced prescriptive analytics. They also provide time-stamped documentation that confirms when and how tasks were completed. This improves quality assurance and simplifies compliance tracking.
CONNECT. PROTECT. RESULTS.
Learn how our complete critical
environment monitoring solution will help you
connect and transform your business.
Call +1 (866) 806-2653 to speak with our industry
experts or get started by
requesting a demo.