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Our customer-proven solutions monitor medications and food inventories for some of the most recognizable names in the industries of healthcare, food service, and transportation, and logistics. See how our solutions adapt to your industry needs.

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SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.

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Streamline pharmacy compliance with one comprehensive monitoring solution

Simplify pharmacy operations with a remote temperature and compliance monitoring system for retail pharmacies.

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How it Works

Remote monitoring with SmartSense

SmartSense NIST calibrated and wire-free sensors continuously collect temperature and humidity data. Our cellular gateways send this data to our dashboard that provides alarm management, advanced analytics, and enterprise oversight for all facility locations from one temperature and compliance monitoring platform.

STEP ONE

Collect Temperature and Humidity Data

NIST WIRELESS SENSORS
How-It-Works-Z Sensor-Glycol

STEP TWO

Add Networking without IT

CELLULAR GATEWAYS
How-It-Works-Gateway (1)

STEP THREE

Gain Enterprise Insights and Analytics

CLOUD DASHBOARD
SmartSense-web-and-mobile-dashboard

Calculate your ROI

Answer a few questions to find out how much you can save using SmartSense.
Or, schedule a demo to speak one on one with our retail pharmacy experts. 

Brookshire Brothers Switches to SmartSense for Reliability

"It's great in a way of having us all connected and knowing you know what, what's going on with a unit at any given time. The Smart Sense solution provides peace of mind to your pharmacy teams, to our pharmacy teams, to our corporate teams."

CVS Protects Several Billion Dollars' Worth of Cold Chain Product

"We needed a top-of-the-line solution to make sure that we had really, really tight monitoring of that inventory to promote the highest levels of patient safety and to make sure we're not losing product unnecessarily."

We needed a top-of-the-line solution to make sure that we had really, really tight monitoring of that inventory to promote the highest levels of patient safety and to make sure we're not losing product unnecessarily.

CVS Health

Having SmartSense in all 72 pharmacies, really, from a corporate standpoint, gives us again, greater visibility into knowing what's happening. It's great in a way of having us all connected and knowing you know what, what's going on with a unit at any given time. The Smart Sense solution provides peace of mind to your pharmacy teams, to our pharmacy teams, to our corporate teams.

Brookshire Brothers

$20B+

Product Value Protected

$20B+

Product Value Protected

SOLUTIONS FOR RETAIL PHARMACY

Connect your retail pharmacy operations with SmartSense

SmartSense solutions are purpose-built to address key pharmacy objectives.
Explore how they can be used in your business.

Know that operations are in continuous safety compliance.

24/7 monitoring for temperature and humidity in critical environments.

Ensure proper temperatures while improving end-to-end safety, customer service, and compliance.

Get your system up and running quickly with experts from our SmartSTART implementation team

FAQS

Answers to common questions

How can retail pharmacies ensure end-to-end chain of custody for vaccines and high-value medications?

Retail pharmacies face unique challenges in chain of custody due to frequent handoffs, from central distribution centers to in-store storage and ultimately to patient dispensing. To maintain compliance with CDC, BOP, and FDA guidelines, Retail Pharmacy Directors should implement continuous monitoring of temperature-sensitive products, automated data logging for each custody transfer, and secure audit trails that capture both human and environmental factors. This level of oversight not only protects patient safety but also mitigates liability risks from lost product integrity.

What are the best practices for minimizing temperature excursions in retail pharmacy cold chain operations?

Temperature excursions often occur during product receiving, refrigerated storage, or while moving medications from stockroom to dispensing areas. Best practices include: 1) Using NIST-traceable sensors for real-time monitoring of refrigerators, freezers, and transport containers 2) Establishing standardized workflows for unloading and stocking cold chain products quickly 3) Leveraging prescriptive alerts that detect issues—such as door ajar events or compressor failures—before they compromise product quality. By standardizing these practices, Retail Pharmacy Directors can reduce spoilage, protect inventory, and ensure regulatory compliance.

How can retail pharmacies balance regulatory compliance with operational efficiency in cold chain management?

Compliance requirements from agencies like the CDC, FDA, and state boards of pharmacy mandate strict temperature control and recordkeeping, but manual processes often slow down operations. Retail pharmacies can balance compliance and efficiency by automating data capture, integrating temperature logs into pharmacy management systems, and streamlining reporting for inspections. Directors who invest in proactive monitoring tools and standardized workflows gain both real-time visibility and simplified audit readiness, ensuring operations remain compliant without adding administrative burden.

Why do leading retail pharmacy chains trust SmartSense for cold chain and compliance monitoring?

SmartSense is the market leader in digital temperature monitoring and compliance solutions, serving the largest retail pharmacy brands across the United States. Its platform protects billions of dollars in temperature-sensitive medications and vaccines annually, ensuring strict adherence to CDC and FDA requirements. With proven scalability across thousands of pharmacy locations, SmartSense has become the trusted partner for national chains seeking both operational efficiency and uncompromising product integrity.

Streamline monitoring of your retail pharmacy operations with SmartSense