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Our customer-proven solutions monitor medications and food inventories for some of the most recognizable names in the industries of healthcare, food service, and transportation, and logistics. See how our solutions adapt to your industry needs.

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SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.

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Asset monitoring for refrigeration equipment and cooling assets

Use critical temperature controls on fridges, coolers, and chillers to protect food inventory from costly temperature failures with asset monitoring solutions from SmartSense by Digi®

 

 

Asset Monitoring Hero 30B

Remotely monitor refrigerator temperature and log critical asset compliance and performance

Collect refrigerated equipment analytics to benchmark your assets against other makes and models

Transition from calendar-based maintenance to predictive maintenance

Improve refrigeration asset health and longevity with SmartSense by Digi

Asset Monitoring

Automate remote equipment monitoring to improve operations efficiency

SmartSense solves significant challenges by protecting critical environments and unlocking efficiencies.

Our solution combines wireless sensors with remote monitoring software. Giving you actionable insights that drive safety, productivity, and regulatory compliance.

WIRELESS SENSORS

SmartSense Sensors are added
to all of your critical assets such as
walk-ins, chillers, and refrigerators

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CELLULAR GATEWAY

Plug and play gateways collect
sensor data 24/7 and send 
it to the SmartSense Dashboard.

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CLOUD DASHBOARD

Get power analytics and
actionable alarms from
the SmartSense Dashboard.

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How does SmartSense create asset monitoring insights that other solutions don’t provide?

See what a difference it makes when you have timely access to digital temperature logs, integrated reports, and actionable temp alerts with our CDC, HACCP, and FSMA compliance monitoring dashboard and mobile app.

Proactive insights on temperature controls

Gain visibility with predictive models and simulated product temperature that enable proactive decision-making.

HACCP compliance visibility & efficiency

Meet HACCP and FSMA requirements. Gain visibility into site performance for improved accountability and risk management.

Collaborative employee operations monitoring

Drive efficiency with SmartSense’s collaborative system for incident management and cross-team workflows.

Deploy temperature monitoring solutions in minutes

Install in minutes with self-provisioning wire-free sensors. Quickly monitor temperature, humidity, and other sensors.

Deployment experience

We partner with our customers to create world-leading systems. We have experience deploying 250 sites per day.

Enterprise-grade asset monitoring solutions

Store & forward technology for lossless monitoring, up to 5-year battery life, IP-67 rated sensors, and AES encryption and certificates.

Get your asset monitoring system up and running quickly with experts from our SmartSTART implementation team

FAQs

Answers to common questions

Why does benchmarking refrigeration assets matter?

Benchmarking refrigeration units lets operators pinpoint exactly which coolers are consuming excess energy, which are drifting out of safe temperature ranges, and which require more frequent service calls. With that knowledge, teams can schedule preventive maintenance before failures occur, swap out inefficient models, and budget for replacements with data-backed justification. SmartSense makes this process seamless by centralizing performance comparisons across all sites, enabling organizations to cut operating costs, improve cold-chain reliability, and protect product integrity and brand trust at scale.

How does scoring refrigeration units improve asset health management?

Scoring assigns each refrigeration unit a measurable health rating based on key indicators such as compressor performance, temperature stability, door-open frequency, and energy efficiency. This score highlights which units are at risk of failure, which need preventive maintenance, and which are operating optimally. SmartSense consolidates these scores across all locations, allowing teams to prioritize repairs, schedule service before downtime occurs, and make informed decisions about replacements. The result is fewer emergency breakdowns, longer equipment lifespan, and a more secure cold chain that safeguards product quality and regulatory compliance.

What is the cost of refrigeration asset failure?

Refrigeration asset failures can have severe financial and operational consequences. In food service, a single excursion can spoil entire batches, leading to lost revenue, increased waste, and disrupted supply chains. In medicine and vaccine storage, temperature breaches can compromise efficacy, endanger patient safety, and result in regulatory penalties or reputational damage. Beyond immediate costs, repeated failures erode trust with consumers and stakeholders. SmartSense mitigates these risks through real-time monitoring, instant alerts, and guided corrective actions, helping teams respond before minor issues escalate into major losses.

How do food safety, operations, and facilities teams collaborate on refrigeration performance?

Refrigeration asset performance is a shared responsibility: food safety ensures product integrity, operations manages workflow efficiency, and facilities maintain equipment reliability. SmartSense creates a unified data platform where all teams can monitor temperatures, track asset health, and receive real-time alerts. By aligning on a single source of truth, teams can respond faster to excursions, schedule preventive maintenance, and standardize corrective actions—protecting inventory, maintaining regulatory compliance, and delivering consistent quality to customers.

PRESS RELEASE

Lowes Foods Chooses SmartSense by Digi

Regional grocery store chain, part of Alex Lee, Inc., will amplify customer satisfaction, food safety, and employee productivity with IoT solutions. 

How to increase temperature monitoring visibility with SmartSense

SmartSense solutions are purpose-built to address key business objectives.
Explore how they can be used in other areas of your business.

Gain compliance visibility and improve staff productivity.

A complete system to maintain HACCP compliance and quality.

Ensure proper temperatures while improving end-to-end safety, customer service, and compliance.