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    About Us

    SmartSense was created to use the power of the Internet of Things (IoT) to help our customers protect the assets most critical to the success of their business.

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    Master HACCP compliance and food safety at your restaurant

    Simplify restaurant operation management with SmartSense by Digi® remote temperature and compliance monitoring system for restaurants.

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    honeygrow Optimizes Restaurant Operations, Empowers Frontline Employees

    John Paul Thomas, VP of Operations Services at honeygrow, shares how his team quickly embraced SmartSense, improving their efficiency in day-to-day tasks and discovering insights that helped them improve refrigeration asset performance.

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    Jollibee Stays a Step Ahead on Quality with Automated Temperature Monitoring

    Jollibee's mission is to serve great tasting food, bringing the joy of eating to everyone. As they grow their business in North America, maintaining food safety and quality is imperative to satisfying new customers.

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    AMC Theaters Simplifies Food Safety Management with Sensing-as-a-Service

    AMC Theaters needed a technology-based solution to ensure their food safety systems were being completed and create transparency into operations at the theater and corporate levels.

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    How it Works

    Remote monitoring with SmartSense

    SmartSense wire-free and battery-backed sensors continuously collect temperature and performance data. Our cellular gateways send this data to our dashboard for alarm management, advanced analytics, and enterprise oversight, all from one temperature and compliance monitoring platform -- perfect for food service monitoring.

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    STEP ONE

    Collect Environmental Data

    Wireless Sensors
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    STEP TWO

    Add Networking without IT

    CELLULAR GATEWAYS
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    STEP THREE

    Digitize HACCP Checks and Logs

    BLUETOOTH PROBE
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    STEP FOUR

    Gain Enterprise Insights and Analytics

    CLOUD DASHBOARD
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    Empower your teams to work smarter not harder with SmartSense by Digi®

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    Press Release

    Jollibee® Chooses SmartSense by Digi

    Fast-growing Asian restaurant company raises the bar with state-of-the-art sensors and digital task management to ensure highest quality of food and safety at all Jollibee®, Chowking®, and Red Ribbon® Stores

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    Part of our strategy is leveraging technology to make it easy for our team to monitor and comply with regulatory standards. As we plan for a total of 500 locations across North America over the next five-to-seven years - it gives us great assurance knowing we can rely on SmartSense by Digi not just for the present but well into the future

    Maribeth Dela Cruz
    President

    Jollibee Group North America, Phillipine Brands

    Quality of our food is the key to our business, so undoubtedly, having a system that allows us to further strengthen our standards by significantly reducing food waste, not only has a positive impact on our operational logistics, but it also aligns with our environmental commitment to the planet and our consumers.

    Palo Díaz
    National Director of Operations

    Arcos Dorados

    We have been continually impressed with SmartSense’s innovative and intelligent solutions, which have allowed us to strengthen our unwavering commitment to maintaining the highest levels of food safety for the communities we serve.

    Vic Vercammen
    Vice President of Risk and Chief Compliance Officer

    Giant Eagle

    16M+

    Monthly task completed on SmartSense

    16M+

    Monthly task completed on SmartSense

    Solutions for Restaurants

    Connect restaurant food safety operations with SmartSense

    SmartSense solutions are purpose-built to monitor restaurant operations and food loss prevention.
    Explore how they can be used in your business.

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    Food Safety Monitoring

    A complete system to maintain HACCP compliance and quality.

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    Restaurant Supply Chain Monitoring

    Ensure proper condition monitoring for the food supply chain while improving end-to-end safety, customer service, and compliance.

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    Asset Monitoring

    24/7 monitoring for temperature and humidity in critical environments.

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    Get your system up and running quickly with experts from our SmartSTART implementation team

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    FAQs

    Answers to common questions

    How does IoT-enabled food safety monitoring help restaurants strengthen HACCP programs and meet regulatory compliance?

    For both QSR and full-service restaurants, IoT-enabled monitoring systems automate critical control point (CCP) checks by continuously recording temperatures, equipment performance, and task completion. Instead of relying on manual logs that can vary by location, restaurants gain a standardized, defensible record of compliance with HACCP, FDA Food Code, and local health department requirements. This ensures consistency across the brand and simplifies audit readiness with centralized, digital documentation.

    What operational benefits do restaurants gain from IoT food safety monitoring across multiple locations?

    Restaurants with dozens or hundreds of locations face the challenge of delivering food safety with consistency at scale. IoT-enabled monitoring platforms help both QSR and full-service restaurants scale operational excellence by continuously collecting critical temperature and humidity data, automating alerts for excursions, guiding restaurant team members through corrective action, and enabling directors to see performance benchmarks across the brand. This combined visibility and actionability reduces food safety risk, ensures staff time is spent on guests rather than paperwork, and protects brand reputation in every restaurant.

    Why is it important for IoT food safety systems to integrate with restaurant technology platforms?

    Integration ensures that food safety is not an isolated process but part of the daily rhythm of restaurant operations. When IoT monitoring connects with POS, kitchen management, and maintenance systems, it turns compliance data into prescriptive guidance around triggering corrective tasks, aligning refrigeration performance with maintenance schedules, and streamlining workflows and SOPs. This connectivity translates into practical results: fewer missed checks, faster response to issues, and more staff time dedicated to creating memorable guest experiences.

    How can IoT-enabled food safety monitoring help restaurant brands manage legal and reputational risk?

    For restaurant food safety directors, the stakes can add up quickly. Temperature excursions or missed checks can escalate into fines, lawsuits, or a widely publicized PR crisis. IoT monitoring provides verifiable, timestamped records and real-time alerts that make it easy to demonstrate due diligence to corporate leadership, regulators, and auditors. With this data, you can proactively address incidents before they become crises, defend your decisions with clear evidence, and have more confident, strategic conversations with your executives about risk mitigation and brand protection.

    Streamline monitoring of restaurant operations with SmartSense

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    CONNECT. PROTECT. RESULTS.

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    environment monitoring solution will help you
    connect and transform your business.

    Call +1 (866) 806-2653 to speak with our industry
    experts or get started by
    requesting a demo.

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