SmartSense One: Assure
Audit compliance and quality management
Eliminate the gap between inspection and improvement with enterprise-grade compliance and quality oversight.
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A dedicated compliance and quality solution built with scoring, reporting, and follow-up accountability
Audit creation & configuration
Create reusable audit templates with weighted scoring, branching logic, and auto-fail conditions.
Follow-up and corrective actions for audit compliance
Instantly generate tasks in Operate for non-compliance items, standardizing corrective actions with predefined steps like recalibration or cleaning.
Scoring, governance, and insights
Rank sites and auditors to drive continuous improvement and identify recurring non-conformance.
Compliance and reporting for comprehensive audit management
Expedite compliance reporting with branded, exportable PDFs with scores, photos, and corrective actions.
Empower your teams to work smarter not harder with SmartSense by Digi®
FAQs
Frequently asked questions about audit compliance and quality solutions
What does “accountability you can prove” mean in audit compliance?
Accountability you can prove” means having verifiable, data-backed evidence that audits are not only completed, but that required follow-up actions are executed. With Assure, organizations gain documented visibility into who completed tasks, when they were completed, and whether the corrective action fully resolved the issues.
How does Assure support flexible question types in audits and inspections?
Assure makes it easy to capture accurate, complete data by supporting a wide range of flexible question types within a single audit or inspection. Teams can use numeric fields for measurements, multiple choice and yes/no questions for standardized responses, and comment fields for additional context. Assure also enables photo capture and signature collection, ensuring clear documentation and accountability at every step.
Can Assure support offline audits for teams in the field?
Assure’s offline audit mode allows teams without connectivity to continue to capture all required data, including responses, photos, and signatures. Once a connection is restored, all audit data automatically syncs to the system, ensuring nothing is lost.
When do I need Assure’s audit capabilities? When are lists not enough?
If formal inspections, scoring, executive visibility, and post-audit accountability are requirements for your operation, you should consider adding Assure’s audit capabilities. Audits includes scoring, outcomes, auto-fail logic, and automated follow-up actions—capabilities not available in standard task lists.
Do locations need to be SmartSense customers to be audited?
No. Audits can be performed on subscriber and non-subscriber locations.
How does Audits improve accountability?
Failures automatically generate follow-up tasks, and corporate reporting tracks completion, past-due actions, and repeat issues.
What makes Assure different than other restaurant audit software solutions?
Assure goes beyond simply digitizing inspections. It ensures that audits lead to real, measurable improvement. While many audit tools focus on capturing findings, they often stop short of driving consistent follow-up and execution. Assure is designed to close that gap. It automatically generates follow-up task lists from audit failures, so issues don’t just get recorded, they get resolved. It also provides clear accountability reporting at both the auditor and location level, giving organizations full visibility into performance and execution.
How do I visualize audit findings and easily share results with the proper stakeholders?
Assure makes it easy to visualize audit findings and share results through a combination of intuitive reporting and powerful analytics. Users can generate branded, exportable PDF audit summary reports that include scores, photos, and corrective actions for clear communication with stakeholders. The compliance dashboard provides real-time visibility into audit completion rates, pass/fail trends, and unresolved findings, while cross-location analytics allow teams to compare performance across regions or brands. For deeper insights, structured audit data can be exported into Connect for enterprise dashboards and business intelligence tools, and with full historical versioning, organizations maintain a complete record of audits and templates for traceability and compliance.
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Audit compliance and quality solutions configured for your industry
Healthcare
Keeping your operations safe and compliant, so your teams can focus on saving lives. Ensuring equipment is being monitored and medications are maintaining their efficacy.
Retail Grocery
Helping your store achieve operational excellence — ensuring your customers enjoy high quality products by increasing food safety visibility and reducing risk and shrink.
Food Service
Serving solutions that keep your kitchens compliant, so your staff has one less task on their plate. Delighting your customers with proactive workflows and real-time excursion detection.
K-12 Education
From deli counters to walk-ins, monitor all refrigeration equipment from one dashboard. Preserve freshness and safety of grab-and-go meals, frozen foods, and refrigerated drinks.
Life Sciences
Protect product safety and efficacy with a comprehensive compliance monitoring solution designed for GxP environments and stringent FDA and CDC compliance.
Supply Chain
Driving your team’s capabilities forward with solutions that prepare them for the road ahead. Improving efficiency, safety, customer service, and FSMA compliance for quality control.